1. USER INFORMATION

COMPANY RESPONSIBLE FOR THE PROCESSING YOUR PERSONAL DATA

Linkcare Health Services S.L. 
Carrer Roger de Llúria, 50 SAT A 
08009 Barcelona (Barcelona)
Email: info@linkcareapp.com

Linkcare Health Services S.L. is responsible for the processing of your personal data and informs the you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

PURPOSES OF TREATMENT OF YOUR PERSONAL DATA

Respond to requests or any type of request or query that the user requires through any of the forms of contact that we make available to them.

Send commercial advertising communications by e-mail or mobile. These communications will be made by Linkcare Health Services and will be related to its products and services.

Conduct market research and statistical analysis.

Process orders, requests, respond to queries or any type of request that is made by you through any of the forms of contact that are made available on the website.

To send the newsletter, news, offers and promotions of our activity.

LEGITIMACY OF DATA PROCESSING

We use your data in accordance with Spanish and European data protection regulations. The processing of the data is legitimized by Article 6 of the GDPR as follows:

  • As a user you have expressed your consent to the processing of your personal data for commercial communications and newsletter. This consent may be withdrawn at any time. 
  • The processing of your data is necessary for the fulfillment of a legal obligation.
  • The processing of your data is necessary for the provision of a contracted service or product.
  • The processing of your data is due to a legitimate interest as long as the rights and freedoms of data subjects do not prevail.

DATA COMMUNICATION

No communication of personal data to third parties is provided except if necessary for the development and execution of the purposes of treatment for our service providers related to communications, which Linkcare Health Services has signed a confidentiality agreement and processor contracts required by current privacy regulations.

RIGHTS OF THE HOLDERS OF THE DATA

The user can access their personal data, can request the rectification of inaccurate or incomplete data and request its deletion when these, among other reasons, are no longer necessary for the purposes that were collected, can request their portability, can request the limitation to the processing thereof, in which case only Linkcare Health Services keeps them for the year or defense of claims.

In certain circumstances and for reasons related to the particular situation, the user may object to the processing of the data. Linkcare Health Services will stop processing the data, except for urgent legitimate reasons or the execution of possible claims. The user may also challenge individual automated decisions where applicable. To exercise your rights, you can send a letter to the contact address on the website, attaching a photocopy of your ID or valid identification document and the request of the right to be exercised.

The user may request more information or make a complaint, if the user considers that his rights have not been adequately addressed, to the Spanish Data Protection Agency (aepd.es). The user may also withdraw consent at any time, without affecting the lawfulness of the processing prior to the removal.

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

ACCURACY AND VERACITY OF THE DATA PROVIDED

Users, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form, accept freely and unequivocally that their data is necessary to meet their request by the provider, being voluntary the inclusion of data in the remaining fields. You guarante that the personal data you provided to Linkcare Health services is truthful and are responsible for communicating any modification thereof.

3. SAFETY MEASURES

That in accordance with the provisions of the current regulations on the protection of personal data, Linkcare Health Services is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data of its responsibility, and with the principles described in Article 5 of the GDPR, by which they are treated lawfully, fairly and transparently in relation with the interested party and appropriate, relevant and limited to what is necessary in regards to the purposes for which they are treated.

Linkcare Health Services ensures that it has implemented appropriate technical and organizational policies to implement the security measures established by the GDPR and LOPDGDD in order to protect the rights and freedoms of the user and has communicated to them the appropriate information so that they can exercise them.

For more information on privacy guarantees, you can contact Linkcare Health Services at the following address: Linkcare Health Services S.L. Carrer Roger de Llúria, 50 SAT A – 08009 Barcelona. Email: info@linkcareapp.com